Author Archive

Construction Has Started!

October 2, 2020 • Author: Ruff Haus

After a VERY long wait, many delays and covid shut down, we are thrilled that construction of our new facility is in full swing! Although we do not have a move date right now, we will be sharing updates/progress! We are so excited for this next step and can’t wait to share our new facility with you! 


Training Classes Resume

June 4, 2020 • Author: Ruff Haus
We have some exciting news! All training classes will resume starting the week of Monday, June 15th! Students will be sent an email outlining the new procedures and protocols for classes within the next couple of days. If you have not received an email to your inbox by the beginning of next week please check your junk folder 😊
For those who registered for a class that had not started, you will receive your new start date via email by the middle of next week.
If you are currently on a wait list you will be contact just as soon as we have available class dates set.
We are so excited to be back offering full services and can’t thank you enough for your patience and support ❤️

Reopening – May 19th, 2020

May 15, 2020 • Author: Ruff Haus

To our wonderful Ruff Haus family,

The time has finally come and we couldn’t be more excited to announce that we are reopening on Tuesday, May 19th!  It has been a long time and we can’t wait to see you all soon! Thank you so much for your patience and support while we did our part in flattening the curve.

We will currently be open for daycare and grooming services only. All training classes are still on hold due to the government gathering guidelines. We are anxious to continue classes and will advise all students once we have the green light to continue.

As you know, the safety of our staff and clients is always our number one priority and to ensure the safest possible environment upon reopening, we are proud offer you a CDC regulated pandemic protocol clean of our entire facility conducted by Angel Wings Cleaning Services. In addition to our clean, we have also successfully completed the Professional Pet Groomers Covid-19 certification training and test.

Moving forward, we will have some new safety measures put in place to ensure that we are providing the safest environment possible for everyone and adhering to guidelines. Please read the following carefully and feel free to contact us should you have any questions or concerns:

  1. If you are feeling sick (or have been within a two week period from your appointment date), have travelled within the last two weeks or have been in contact with someone who is ill, please do not bring your dog in.
  2. As our reception area is small, we will only be allowing 1 person in at a time to adhere to social distance guidelines. If you are coming to drop off or pick up, please wait by the designated sign outside of the front door. Once empty, you are welcome to enter the building.
  3. Please use the hand sanitizer that is provided upon entry into the building.
  4. To minimize contact and to maintain physical distance, we will be asking when you arrive to just drop your leash and allow your dog to come to the daycare door. The same will be done upon pick up. We will allow your dog to go right to you from our daycare door instead of handing the leash to you. If you wish, you are also welcome to keep your leash and collar with you.
  5. We will not be accepting cash payments at this time. We encourage you to pay using etransfer to info@ruffhaus.ca, Debit, Visa or Mastercard. Our machine will be sanitized before and after each use. Payments can also be made over the phone with a credit card for your convenience. If paying in store, please consider using the tap option for contactless payment.  If paying by etransfer, please be sure to include your dogs name in the notes.
  6. As an additional safety measure, we have installed a plexi glass partition at our front desk.
  7. We will no longer have a treat jar available at the front desk for the time being.
  8. Please check your vaccine records before booking your daycare or grooming appointments. We will do our very best to issue reminders to those that are due however we may not be able to reach everyone. If you have any questions about your dogs vaccines, please contact your veterinarian.
  9. We have extended our requirement to see proof of your dogs flea and tick treatment until July 1st.

If your dog has an ongoing daycare schedule and you cannot make it, we do require notification before 10:00am the day of your appointment as per policy. If you require changes to be done, please contact us at via e-mail to info@ruffhaus.ca and someone will be happy to help you.

We are so excited and look forward to seeing everyone again!  😁


Ruff Haus Closure

March 18, 2020 • Author: Ruff Haus

To our Ruff Haus family,

After carefully consideration we have decided at this time it is best to close for all services effective Friday, March 20th due to the COVID-19 pandemic. Please know that we did not come to this decision lightly, but feel it necessary to ensure the health and safety of our staff and clients.

If there is anything we can assist with to aid in this transition please contact us via e-mail at info@ruffhaus.ca. We will be checking e-mail regularly.

We do apologize for the inconvenience and are looking forward to opening our doors to you again. Please watch our social media pages and website for updates.

Please stay healthy, safe and watch out for one another.

Love,

Ruff Haus ❤️


Closed For Family Day

February 10, 2020 • Author: Ruff Haus

Please note that we will be closed on Monday, February 17th for Family Day! 


Classes Cancelled

January 12, 2020 • Author: Ruff Haus

Please note that all classes scheduled for Sunday, January 12th have been cancelled due to icy road conditions. We apologize for the inconvenience and thank you for your understanding. 


We’re Moving!

November 26, 2019 • Author: Ruff Haus

We are thrilled to announce that Ruff Haus will be relocating early 2020!  Our new home will be located at 28 Currie Street, Unit 21/23 in Barrie just minutes from our current location!  Stay tuned for updates on our progress as well at our move date!  We are so excited about this new adventure and can’t wait to reveal our new home to you!  You can also follow our progress on our facebook and Instagram pages.


Customer Appreciation Day

May 13, 2019 • Author: Ruff Haus

We are so excited to announce our date for our highly anticipated annual Customer Appreciation Day! This is our biggest sale of the year and we can’t wait to celebrate YOU!
The first 50 people through our doors will receive an amazing Ruff Haus swag bag! (limited to one per family) We can’t wait to see you all there!


Closed for Family Day

February 14, 2019 • Author: Ruff Haus

Please note that we will be closed on Monday, February 18th for Family Day! We hope everyone has a wonderful day 🙂


Voted Barrie’s favorite Dog Daycare & Dog Training for 2018!

January 10, 2019 • Author: Ruff Haus

We are so proud to announce that Ruff Haus has won the Readers Choice Awards for favourite Dog Daycare AND Dog Training! We are over the moon! Thank you so much to all of our amazing clients for making this happen. Your love and support means so much to us! ❤️❤️❤️ Congratulations to all of the winners!