Daycare FAQ’s

Why Doggie Daycare?

The average dog spends 8-10 hours a day at home alone, waiting for someone to come home and play with them. This lack of adequate stimulation causes dogs to get bored and frustrated. They have no positive outlet for their normal canine energy, and in some cases this can result in destructive behavior, separation issues, and even depression. Doggie daycare is the answer for many dogs.

Do I need a reservation?

Yes. Having a reservation helps keep us organized, and gives us an idea of how many dogs to expect each day to ensure that we have adequate supervision and a safe staff to dog ratio.  Reservations can be made by calling (705) 739-RUFF or by emailing

What will my dog do all day?

The following is a guideline of what an average day at The Ruff Haus includes.  Please note that we plan daily activities for the dogs and these will vary from day to day.

– Drop-Off

Dogs arrive, are checked in, and assigned a playgroup for the day. Monitored closely by our daycare attendants, supervisors and managers,  introductions are made as dogs get settled into their surroundings and begin to make new friends.

– Morning

Upbeat music releases morning energy levels, and daycare staff encourage dogs to interact with their playgroups.  Staff provide games, toys and activities for the dogs to participate in.  Our orthopedic beds are always available for the dogs to utilize anytime.

– Rest/Feeding Time

Music is switched to classical and lighting is dimmed.  This is an opportunity for daycare staff to give each dog a cuddle and a health check.  Rest time continues depending on the requirement of the dogs.  We also ensure that dogs who have come with food/snacks are fed. This is done between the hours of 12:00pm – 1:00pm which during that time there are no drop off’s or pick up’s and our doors are locked.

– Afternoon

Play is very similar to the morning with activity in the afternoon being less intense.  Dogs are put through some fun training games and a few treats to encourage good behaviour. Play groups are reassessed and groups may be rotated to ensure maximum interaction and free play continues.

– Pick-Up

Activity is slowed and everyone winds down while they wait for their parents to pick them up.

Who looks after my dog?

We’re serious about who we hire because they aren’t just looking after your dogs, they are looking after ours too!  We only hire people who truly have a passion for dogs, and a thirst for knowledge of canines.  Our daycare staff are professionally trained in canine body language and are safety certified.  All Ruff Haus staff are certified in canine first aid.

Why an indoor facility?

Why not?!  Having an indoor facility like ours has all of the perks of the outdoors, only it’s safer, and cleaner for the dogs.  With our facility you can have peace of mind knowing that your dog is indoors safe from traffic, wildlife, and inclement weather.  See our Facility page for more information.

What if my dog won’t relieve himself indoors?

Dogs relieve themselves based on texture and scent; they also have a tendency to go to the bathroom when they see another dog and can eliminate anytime they have to. See our Facility page for more information.